Root Cause Analysis (RCA) is a process used to identify the underlying or primary cause of an event or problem to prevent it from recurring. The process involves identifying the immediate cause of an incident or issue and the contributing factors that led to it, then drilling down to identify the underlying root cause. RCA is often used in quality management, process improvement, and incident investigation. The goal of RCA is not only to address the immediate symptoms or effects of a problem but to address the underlying cause, which may be a systemic issue or a failure in a process or system. RCA is conducted by a team of experts who use various techniques such as interviews, data analysis, and problem-solving tools to identify an issue's root cause and develop effective solutions to prevent it from happening again.

ThreatNG Security can help with Root Cause Analysis (RCA) by identifying an organization's external assets and potential vulnerabilities and threats. ThreatNG can monitor the dark web and provide security ratings for assets to help identify high-risk assets that may have contributed to an incident and prioritize RCA efforts. By identifying external factors that may have contributed to an incident, ThreatNG provides a starting point for RCA and helps organizations to develop effective solutions to prevent similar incidents from occurring in the future.